Privacy Policy

We collect the following categories of personal information:

• Identity Information: Full name, date of birth, government-issued ID numbers.
• Contact Information: Email address, phone number, residential address.
• KYC Documents: Copies of identification documents (passport, driver's license, national ID), proof of address (utility bills, bank statements, lease agreements), and any other documents required under applicable regulations.
• Financial Information: Loan amounts, payment history, gold collateral details, and transaction records.
• Technical Data: IP address, browser type, and usage data collected automatically when you use our platform.

Your information is used solely for the following purposes:

• To verify your identity and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory requirements.
• To process, manage, and administer your gold-backed loan.
• To communicate with you regarding your loan status, payments, and reminders.
• To maintain accurate financial and compliance records.
• To detect and prevent fraud, unauthorized access, and illegal activities.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

All KYC documents are subject to strict security controls:

• Access Control: KYC documents are accessible only to authorized Gold Reserve Inc. administrators. Clients cannot view their own uploaded documents once submitted, nor can they be accessed by other clients or unauthorized staff.
• Encrypted Storage: All uploaded files are stored using secure, encrypted cloud storage. Files are transmitted over HTTPS/TLS-encrypted connections.
• Signed URLs: Document access is governed by time-limited signed URLs, ensuring no permanent public links exist to sensitive files.
• Audit Logging: Every document upload and administrative access event is logged with a timestamp and user identifier for compliance and forensic purposes.
• Minimal Access Principle: Only the minimum number of authorized personnel required to fulfill legal and operational obligations may access your KYC documents.

We retain your personal data and KYC documents in accordance with applicable financial and regulatory requirements:

• KYC documents and identity records are retained for a minimum of 5 years following the end of your business relationship with Gold Reserve Inc., as required by AML regulations.
• Loan and payment records are retained for a minimum of 7 years for accounting and legal compliance purposes.
• After the mandatory retention period, documents are securely deleted or anonymized.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request erasure of your data, subject to legal retention obligations.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Object: Object to certain types of processing, such as direct marketing.

To exercise any of these rights, please contact us at the address listed in Section 7.

We may use trusted third-party services to operate our platform, including:

• Payment Processing: Stripe Inc. (for loan repayment processing). Stripe's own privacy policy applies to payment data.
• Cloud Infrastructure: Secure cloud providers for data hosting and file storage, all bound by confidentiality agreements.

We ensure all third-party providers adhere to appropriate data protection standards.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

We will respond to all legitimate requests within 30 days.